Privacy Policy (POPIA-Compliant – South Africa)

Last updated:  25 November 2025

1. Introduction

This Privacy Policy explains how Chapel of St. Patrick (“we,” “us,” “our”) collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). By using our website or services, you agree to the terms outlined below.

2. What Personal Information We Collect

2.1 Information You Provide Directly

• Name and surname.
• Email address.
• Phone number.
• Prayer requests or pastoral notes voluntarily submitted.
• Booking information for appointments, services, or sacraments.
• Messages sent through our contact forms.

2.2 Automatically Collected Information

• IP address.
• Browser type and version.
• Device information.
• Website usage data through cookies or analytics tools.

3. How We Use Your Personal Information

• To respond to inquiries or prayer requests.
• To schedule and manage appointments.
• To provide pastoral care and related services.
• To send newsletters or updates (only with consent).
• To improve the website and user experience.
• To comply with legal obligations.

4. Legal Grounds for Processing (POPIA Conditions)

• Your consent.
• Legitimate interest.
• Compliance with law.
• Performance of requested services.

5. How We Store and Protect Your Information

We use reasonable technical and organizational measures to protect personal information against loss, unauthorized access, disclosure, or destruction.

6. Sharing of Personal Information

• We do not share personal information except when:
• Required by law.
• Shared with service providers under confidentiality.
• With explicit consent.

7. Your Rights Under POPIA

• Right of access.
• Right to correction.
• Right to deletion.
• Right to object or withdraw consent.
• Right to complain to the Information Regulator (inforeg@justice.gov.za).

8. Cookies and Website Tracking

Our website may use cookies or analytics tools to improve performance and understand user interactions.

9. Third-Party Links

External links are not covered by this Privacy Policy.

10. How Long We Keep Your Information

We retain personal information only as long as necessary for service delivery, legal, or record-keeping purposes.

11. Contact Us

If you have any questions about the privacy policy, please contact us at the details below.

Chapel of St Patrick

Email: info@stpatrick.co.za

Phone: +27 (0)68 947 0418

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised date.